Shipping policy

All orders are processed by the next business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Unless otherwise stated, all packages ship via the United States Postal Service (USPS). Tracking information will be provided.

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. All orders over $100 qualify for free domestic expedited shipping.

Shipping Service	Est. Delivery Time	Price
Standard	2 - 5 days	Weight-based (see below)
Expedited	1 - 3 days	Weight-based (see below)
Rush	1 - 2 days	Weight-based (see below)

Pricing is dependent on item weight (see table below).

Weight	Standard	Expedited	Rush
1oz - 15oz	Free	$10	$45
1lb - 2lb	Free	$13	$51
2lb 1oz - 4lb	Free	$22	$65
4lb 1oz - 7lb	Free	$31	$84
7lb 1oz - 10lbs	Free	$38	$105
10lbs 1oz +	Free	$45	$119

International Shipping

We can ship to any country. Shipping charges for your order will be calculated and displayed at checkout. See product pages for estimates.

Shipping Service	Est. Delivery Time	Price
USPS First Class Package International*	7 - 21 days	Calculated at Checkout
USPS Priority Mail International*	6 - 10 days	Calculated at Checkout
USPS Priority Mail Express International*	1 - 2 days	Calculated at Checkout

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Whizoo is not responsible for these charges if they are applied and are your responsibility as the customer.

*Tracking within the destination country is not available for the First Class Package International service. Please contact your local post office for tracking within your country.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within X days of receiving your shipping confirmation email, please contact us at support@whizoo-electronics.com with your name and order number, and we will look into it for you.

You can track your package on the official USPS website.

Refunds, Returns, and Exchanges

See our full refund policy here.

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount.

In the event that your order arrives damaged in any way, please email us as soon as possible at support@whizoo-electronics.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at support@whizoo-electronics.com.